Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have received a mistake from your local shipping service and would like to cancel your order, 1st check your e mail and/or spam filter this means you clicked upon the correct delivery address and/or URL. Once this offers been done, when you are continue to enthusiastic about continuing, just answer the e-mail with the details of your request and you should greatly appreciate any kind of assistance you might offer. For technical issues, you may possibly need to get in touch with customer support via their telephone number: (Toll Free). Alternatively, if an individual have any other questions, you may send us a good email and we will try our best to assist you.
Your package deal appear at your current door within more effective to ten operating days. Take note that shipping times might vary from one courier company to another. Therefore, it is, usually preferable to purchase with a reliable company. To assist ensure your bundle arrives safely, all of us always advise that you sign your current parcel’s “Thanks For Sending” section mainly because it arrives. Your regional delivery services are usually required to plainly display this personal confirmation on almost all sent items, which includes Element Vape goods.
As soon as your parcel has arrived at your entrance, you will have to collect it as soon as possible. This is normally done by simply completing a self-addressed, stamped envelope with your return deal with and tracking number. Upon arrival, keep your unit is totally charged and ready to start using that immediately. Tend not to wait around for your Component Vape product to be able to warm up; this should not be stressed sufficient, particularly in the case regarding rechargeable batteries.
As defined in the above section, when shipping to UK residents, delivery is going to be facilitated by simply among our nationwide network of courier companies, such as DPD, FED EX or UPS – but please permit for additional charges to be obtained into consideration any time placing your buy. Customers located within just the Republic of eire are not authorized to get online. Inside most cases, customers located within typically the Republic of Ireland will be not able to purchase the product with the use of credit playing cards or debit cards. We are currently encountering some issues with credit card scams in European countries and in certain cases, payments made applying these methods might be declined or even reversed. In addition, all deliveries in order to EU customers may possibly be susceptible to taxes and import duties.
When shipping internationally, make sure you note that customs procedures are really time-consuming and usually require the help of an independent customs agent. In the case of an imported product, delivery periods will be reliant on your courier’s international delivery service and transit periods may greatly surpass our internal delivery estimates. Should you be uncertain of expected transportation times, please make contact with us immediately. Worldwide orders will typically arrive within 3 to 5 business days right after payment has recently been received.
For all those questions relating to this matter, make Element Vape sure you note that queries should be aimed towards our company headquarters. Should you need for making modifications or inquire regarding our services in general, you can do so at anytime during enterprise hours, Monday by means of Friday, except Saturday, Wednesday, and Thurs. Should you possess any other concerns, you can possibly contact our client service team or even one of our sales representatives on the main office. If you prefer to place your order on-line, you are delightful to visit internet site and follow the simple instructions supplied. All billing in addition to ordering information will be provided in the click regarding a button.
As constantly, we strongly advise that all purchases be paid regarding entirely before shipping and delivery or delivery associated with products. Any modifications to shipping or even delivery policies will probably be clearly indicated after receipt of transaction. In the celebration of a defect in any item, please contact all of us right away for a return or alternative. As long as your satisfaction will be our number one priority, all of us will work together with you to make sure that you have the absolute best electric products available.